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outgoing calls not working

liverpool61
Level 2

i have changed to new phone i8. based in brisbane and cannot make outgoing calls. as soon as i key in any tel number call just drops??

1 REPLY 1
BasilDV
Moderator

Hi @liverpool61 

 

Welcome to the Community!

 

For customers experiencing issues with their phone service, we've created some articles that will help you troubleshoot this issue.

We were able to locate your account using your community details and was not able to detect any fault within the service.

 

Let us know if you need further assistance.

BasilDV