TPG Community

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Hi @BarneyB00,


Welcome to the community!


All settings has been provided to this thread as mentioned above by one of our Moderator @Erika


"Other forums that ASUS currently has an issue in that when you use a LAN port for your WAN port it does not allow you to specify VLAN 2 as it seems to be reserved for the external facing ports on the device. It can probably be fixed with firmware."


Let us know should you require further assistance.



Level 4

I used a dsl ac 52 on hfc.

if you are on the right setup page vlan id is 2, priority is 0, and there is a setting 802.1q which you have to enable, tick in the box, it will not work without a tick in 802.1q

Level 1b
Hello, did you get this sorted? I seem to have the same issue

Hi @Sang,


Welcome to TPG Community!


Have you tried the setup given in the thread?


You may also check the previous discussion with ASUS modem/routers here also this.


Please be advised that the TPG NBN VoIP home phone will not work on any third party modem/router.


Should you require further assistance, please let us know.






Level 1a

Hi, is there any user with DSL-AU64U have issue with TPG vlan ID 2. 

I called ASUS and they keep saying this modem should working and the issue is with TPG but this is not TPG issue. I am going to log complent with Australian Consumer law so looking for more users to join as this is Asus issue and they not accepting this or offer any fixes. 

reply to this or message me if there Option for PM so more users complain join then it will be a strong case.

I have some evidence but looking for more users