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Archer VR1600V firmware update

Level 2

Hi could I please request a firmware update for my Archer VR1600V? I have the LAN issue described  here


I just wanted the latest firmware to rule that out before changing service providers.




Hi @corgi67 ,


Thanks for raising this to us. Send me your account details together with the following information below.


Modem Details

Modem Brand:
Serial number:
Software version:


In case you need a reference: How do I private message (PM) in the community 





Level 2

I have the EXACT same issue and it's driving me mad. Wired and wireless devices just 'randomly' stop being able to access the internet. 


Rebotting the router fixes it 'for a little bit'. 


Were you able to get a fix from TPG? 


I'm considering changing ISP just to get a better router because it's becoming a disaster with this router. 


My firmware is: 0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n






Hi @damienb0


Welcome to the Community! 


There are different types of dropouts that you may experience:


1. Network dropouts, this dropout is caused by a line fault on TPG or NBN's network. Affecting all device(s) LAN/Wireless connected to the modem/router this may require a real-time test and investigation by our Technicians and Engineers.


2. Wireless dropouts, this issue only affects the device(s) connected via Wi-Fi which can easily be fix by doing adjustment to the modem/router's settings.


3. Dropouts caused by ongoing outage in your area.


In the event that you experience dropouts via Wireless/Wi-Fi connection, we recommend having a read on the following articles:

Troubleshooting a Slow Internet Connection
Easy Steps to Improve Wi-Fi Connection In Your Home
• Wireless Channel on your modem - what is it and why should I change it



No evident line fault based on the remote test. If the issue persists, let us have your best call back time & number via private message so we can have our Technical team to assist you.