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HUAWEI Modem HG659 - Firmware Update

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AndrewS
Level 2

Hi,

Can I please ask for a firmware update for the router. 

 

Thank you

BasilDV
Moderator

Hi @AndrewS 

 

What is the current firmware of your device?

 

BasilDV

AndrewS
Level 2

Hi @BasilDV 

 

The current firmware of the router is V100R001C216B112. 

 

BasilDV
Moderator

Thank you @AndrewS.

 

Kindly send us a private message with your account details for us to raise your request.

 

BasilDV

dannos78
Level 2

Good Morning Team,

Could I also obtain the firmware for the HUAWEI Modem HG659 please... my SW ver info below.

HG659
Device ID:
00E0FC-J3N8W16A19xxxxxx
Hardware version:
VER.B
Software version:
V100R001C216B013
BasilDV
Moderator

Hi @dannos78 

 

The modem/router is currently running with the latest firmware available.

 

Let us know if you need further assistance.

 

BasilDV

fbagnato
Level 2

Hello,

 

I have the HUAWEI Modem HG659 which I have the root password for.

 

I am not using it with TPG as the internet provider.

 

The modem keeps randomly freezing and logging me out of the web configuration utility.

 

Other than that it is working fine.

 

The firmware version is V100R001C216B111

 

I would like to update the firmware to the latest version to see if that fixes the problem.

 

My home internet is not with TPG so I don't know if you can push a firmware update without a TPG account?

 

I can upload a firmware file in the configuration utility so if you can provide me with the latest firmware file I can update it.

 

Regards,

 

fbagnato

thepotts23
Level 2

HI,

 

Can I get the latest firmware, please?

I intermittently need to restart my router.

 

Product type:
HG659
Device ID:
00E0FC-J3N8W17322010543
Hardware version:
VER.B
Software version:
V100R001C216B112