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HUAWEI Modem HG659 - Firmware Update

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Level 1c
Hello,
Would I please be able to request a Firmware update by any chance?

Product type: HG659
Device ID: 00E0FC-J3N8W17830901316
Hardware version: VER.B
Software version: V100R001C216B113

My TPG username is the same as the username I am using here on the forums.

Thank you!
Moderator

Hi @64shell,

 

Your modem already has the latest firmware version.

 

Regards,

Will

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Level 1c

Can I please request an update on this? My modem still hasn't received the updated firmware.

 

Thanks

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Moderator

Hi @michaelandjo, as per checking, your modem has the latest firmware for TPG FTTB service. Let us know if we can be of any assistance. Thank you.

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Level 1b

Hi TPG Mod Team

 

Can I please request a firmware update for our modem:

 
Product type: HG659  
Device ID: 00E0FC-J3N8W17830904066
Hardware version: VER.B
Software version: V100R001C216B013
 
Thanks!
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Moderator

Hi @littlehero3000

 

Welcome to the Community! 

 

I've manged to locate your TPG account using your Community details and upon checking on our system, your modem is up to date and has the latest firmware. 

 

Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support
 

 

Cheers! 

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Level 2
Can i please get my router firmware upgraded?

HG659
Device ID:
00E0FC-J3N8W16B29000643
Hardware version:
VER.B
Software version:
V100R001C216B111
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Moderator

Hi @jwwhite, we have requested a firmware upgrade and we'll keep you posted for updates where possible.

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Moderator

Hi @jwwhite, the firmware has been upgraded. Feel free to message us should you need further assistance. Thank you.

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Level 1c

Hi TPG team,

 

Could I also get my modem updated.

 

Product type:
HG659
Device ID:
00E0FC-J3N8W16805004918
Hardware version:
VER.B
Software version:
V100R001C216B111
 
Thank you