HUAWEI Modem HG659 - Firmware Update

[philaitken]

can i get the update aswell please

[Anonymous]

Hi @philaitken,

Welcome to the community!

We'd love to help upgrade the firmware of your modem/router. PM us your account details (Username/Customer ID) also the modem/router's brand/model and the current firmware version.

In case you need a reference:

How do I private message (PM) in the community

Cheers!

[Baelee03]

Hi,

Can I ask for a firmware update as well.

Device ID
00E0FC-J3N8W16A21009098

Hardware version
VER.B

Software version
V100R001C216B113

Cheers.

[chouri]

Hi,

Can you please assist us with a firmware update too?

Cheers

[reece2008]

Hi,

Am I able to request a firmware update please?

Thanks

[meewonjohn]

We have a HG685 Modem - I would like its firmware upgraded, please. We are struggling with slow wireless speeds and I am wondering if an upgrade would help. Many Thanks

[David_M]

Hi @meewonjohn 

Hi @

Thanks for your query!

Let me have a look for you, and I will get back to you ASAP.

There is also a new ''TPG Mobile APP'' to help you with various trouble shooting and account issues, via a mobile phone app.
https://www.tpg.com.au/download

Regards,
David_M

[reece2008]

Hi @David_M
Could I get you to look into my enquiry above please?
Thanks

[meewonjohn]

Thanks - yes we will - the wifi has been droppoing out and eople are complaining when we are on line about our poor internet.

Thanks

John 

[Puggles]

Please update our firmware.