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How do I upgrade firmware on Huawei HG659

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MickyB
Level 2

Hi!

Can my firmware update please be sent?

 

Product type: HG659
Device ID: 00E0FC-J3N8W17808905556
Hardware version: VER.B
Software version: V100R001C216B112

 

Thanks Smiley Happy

 

If you require the account details to push the update let me know.

BasilDV
Moderator

Hi @snehal3125,

 

We were advised that your modem currently has the latest firmware.

 

@cedricng5,

 

The firmware of your modem has been updated.

 

 

Let us know should you require further assistance.

 

Kind regards,

BasilDV

BasilDV
Moderator

Hi @MickyB,

 

Welcome to TPG Community!

 

We tried to locate your account using your community details to no avail.

 

Please shoot me a private message with your TPG username or customer ID number for us to forward your request.

 

Kind regards,

BasilDV

Will
Moderator

Hi @redzic 

 

Your firmware has been upgraded.

 

Cheers!

ipfresco
Level 2

Hi

I'm having a problem with devices being knocked off my LAN. Suspect need new firmware.

Thanks in advance

Ian

Riezl
Moderator

Hi @ipfresco,

 

Welcome to TPG Community!

 

We have located the account using your community details.

 

We have requested a firmware upgrade and will revert to you as soon as we receive an update.

Riezl
Moderator

Hi @ipfresco, the firmware has been upgraded. Feel free to message us should you require further assistance. Thank you.

scottnicholas
Level 3

Hi Guys,

 

Could I please have the firmware update pushed out too?

 

Product type: HG659
Device ID: 00E0FC-J3N8W16C12003725
Hardware version: VER.B
Software version: V100R001C216B111
 
Thanks in advance,
Scott
BasilDV
Moderator

Hi @scottnicholas,

 

Welcome to TPG Community!

 

We'll forward your request and provide you with the updates once available.

 

Kind regards,

BasilDV

mytops
Level 2

can younplease upgrade my fo\irmware