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Hi!
Can my firmware update please be sent?
Product type: HG659
Device ID: 00E0FC-J3N8W17808905556
Hardware version: VER.B
Software version: V100R001C216B112
Thanks
If you require the account details to push the update let me know.
Hi @snehal3125,
We were advised that your modem currently has the latest firmware.
The firmware of your modem has been updated.
Let us know should you require further assistance.
Kind regards,
BasilDV
Hi @MickyB,
Welcome to TPG Community!
We tried to locate your account using your community details to no avail.
Please shoot me a private message with your TPG username or customer ID number for us to forward your request.
Kind regards,
BasilDV
Hi
I'm having a problem with devices being knocked off my LAN. Suspect need new firmware.
Thanks in advance
Ian
Hi @ipfresco,
Welcome to TPG Community!
We have located the account using your community details.
We have requested a firmware upgrade and will revert to you as soon as we receive an update.
Hi @ipfresco, the firmware has been upgraded. Feel free to message us should you require further assistance. Thank you.
Hi Guys,
Could I please have the firmware update pushed out too?
Hi @scottnicholas,
Welcome to TPG Community!
We'll forward your request and provide you with the updates once available.
Kind regards,
BasilDV
can younplease upgrade my fo\irmware