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TP Link Archer vr1600v overheating and plastic turning yellow

fwkh1818
Level 2

Hi, my modem is having the exact same problem. It gets very hot and is turning a yellow colour up the top. 
We are also experiencing very slow speeds. What options do I have to replace my modem? Please solve it quickly. 

7 REPLIES 7
Ahra_G
Moderator

Hi @fwkh1818

 

We'd be glad to sort this out for you. Please send in your TPG account details via PM so we can further assist. 

 

Thanks! 

Ahra_G

jockey79
Level 2

Hi Ahra_G, 

 

I too am having the same problem.

 

Would you be able to sort this out for me?

 

Kind regards

John

 

 

Ahra_G
Moderator

Sure thing, @jockey79

Send in your TPG account details via PM so we can assist you.

Cheers! 

Ahra_G

cljarrett
Level 2
I'm having the same problem. Modem is overheating, turning yellow, 2.4ghz band extremely slow and resetting itself several times a day causing my security cameras to drop out. Can somebody please contact me to sort it out?
Aubrey
Moderator

Hi @cljarrett, please send us a private message so we can look into your account and check your options.

 

Thanks,

Aubrey

barkiechan
Level 2
Hi, im also looking for a new modem to replace my old vr1600v. Could you please send me a PM link so I can advise account username? Thanks
Aubrey
Moderator

Hi @barkiechan, we got your PM so we'll check your account and go from there.

 

Thanks! 

Aubrey