VR1600v firmware download

[JimA]

I also need firmware update 

I can not find a download anywhere (why?) 

We have build 170630 release 49402N now 

Also my menu does not have the "backup" option 

Regards Jim

[Ahra_G]

Hi @JimA, 

Welcome to the Community! 

We can have your modem checked if it has the latest firmware or if an update is necessary. If you won't mind us asking, have you performed a reset or modified the settings on the modem? 

Kindly provide us with your account details such as the Customer ID or service address via private message. It would also help if you can provide us with the following information:

Product type: 
Device ID: 
Hardware version: 
Software version: 

We'll wait for your response. 

Regards,

Ahra_G

[Ahra_G]

Hi @JimA! 

We have successfully updated your modem's firmware to the newest version. 

For any additional assistance, feel free to reach out to us again. 

Cheers! 

[gezza63]

Hello,

Can you please update my Router.

0.1.0 0.9.1 v5006.0 Build 180828 Rel.56416n

Archer VR1600v v1 00000000.

Thanks,

Gerry

[Ahra_G]

Hi @gezza63, 

Thanks for reaching out! 

I have since sent a request to update your equipment to the latest firmware. 

Furthermore, I've seen that there was an issue raised to our Engineering team. They have been trying to contact you to discuss the status of the fault, to no avail. 

You may let us know here of your most convenient time to receive a call so we can relay it to their team or you may simply reply to the SMS sent by them. 

Thank you. 

[kenhitokiri]

Hi could you please check and see if I need a firmware upgrade?
Firmware Version: 0.1.0 0.9.1 v5006.0 Build 190228 Rel.72265n
Hardware Version: Archer VR1600v v2 00000000

[Ahra_G]

Hi @kenhitokiri, 

It appears that your equipment already has the latest firmware version. 

Should you require further assistance, please don't hesitate to let us know. 

Cheers! 

[Wizzborg]

Hi can you please update my modem too?

[BasilDV]

Hi @Wizzborg,

Welcome to TPG Community!

Please send me a PM with your TPG username or customer ID number along with the current firmware of your modem and brand model.

How to send a PM? Click here.

Regards,

BasilDV

[DR1F7]

Hi @BasilDV,

I've sent a PM your way with hopefully all the required info. May I please request a firmware update too when possible?

Cheers!