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voip settings

Level 1b

new modem router tp link what are the settings for voip tks

3 REPLIES 3
Moderator

Hi @dads41,

 

Welcome to the community.

 

I pulled up your account using your community details.

 

We do not have reference for your new TP Link modem/router but here are the settings that you may need to configure your VOIP.

 

a. Interface: ppoe_8_35_1
b. SIP Transport Protocol: UDP
c. VoIP Service Provider: TPG or Others
d. SIP Registrar Address: tpgvoip.tpg.com.au
e. SIP Outbound Proxy: tpgvoip.tpg.com.au
f. SIP Proxy Server Address: tpgvoip.tpg.com.au
g. PORT: 5060 (universal port for VoIP)

 

Let me know should you require further assistance.

 

Regards,

Level 2

I would like to use my own modem (Fritz!Box 7490) to access my NBN home phone number. Even after spending hours on TPG support phone line, I have not been able to get the necessary connection details.

 

According to my modem's page I need:

  1. Registrar IP
  2. User name
  3. Password

Any help would be much appreciated.

Moderator

Hi @remektek,

 

Welcome to TPG Community!

 

The settings for the TPG NBN VoIP phone is embedded in the firmware of our supplied modem.

 

This means that the home phone feature/VoIP of an NBN service will not work on any third party device.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV