voip settings

[dads41]

new modem router tp link what are the settings for voip tks

[Shane]

Hi @dads41,

Welcome to the community.

I pulled up your account using your community details.

We do not have reference for your new TP Link modem/router but here are the settings that you may need to configure your VOIP.

a. Interface: ppoe_8_35_1
b. SIP Transport Protocol: UDP
c. VoIP Service Provider: TPG or Others
d. SIP Registrar Address: tpgvoip.tpg.com.au
e. SIP Outbound Proxy: tpgvoip.tpg.com.au
f. SIP Proxy Server Address: tpgvoip.tpg.com.au
g. PORT: 5060 (universal port for VoIP)

Let me know should you require further assistance.

Regards,

[remektek]

I would like to use my own modem (Fritz!Box 7490) to access my NBN home phone number. Even after spending hours on TPG support phone line, I have not been able to get the necessary connection details.

According to my modem's page I need:

1. Registrar IP
2. User name
3. Password

Any help would be much appreciated.

[BasilDV]

Hi @remektek,

Welcome to TPG Community!

The settings for the TPG NBN VoIP phone is embedded in the firmware of our supplied modem.

This means that the home phone feature/VoIP of an NBN service will not work on any third party device.

Should you require further assistance, please let us know.

Kind regards,

BasilDV