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voip settings

Level 1b

new modem router tp link what are the settings for voip tks


Hi @dads41,


Welcome to the community.


I pulled up your account using your community details.


We do not have reference for your new TP Link modem/router but here are the settings that you may need to configure your VOIP.


a. Interface: ppoe_8_35_1
b. SIP Transport Protocol: UDP
c. VoIP Service Provider: TPG or Others
d. SIP Registrar Address:
e. SIP Outbound Proxy:
f. SIP Proxy Server Address:
g. PORT: 5060 (universal port for VoIP)


Let me know should you require further assistance.



Level 2

I would like to use my own modem (Fritz!Box 7490) to access my NBN home phone number. Even after spending hours on TPG support phone line, I have not been able to get the necessary connection details.


According to my modem's page I need:

  1. Registrar IP
  2. User name
  3. Password

Any help would be much appreciated.


Hi @remektek,


Welcome to TPG Community!


The settings for the TPG NBN VoIP phone is embedded in the firmware of our supplied modem.


This means that the home phone feature/VoIP of an NBN service will not work on any third party device.


Should you require further assistance, please let us know.


Kind regards,


b0b Level 1a
Level 1a



If you check the log file on the modems (TPG) the SIP registers to server


Therefore the Registrar IP should be that one The username and password may either be blank for both, the TPG username and password or something else. Hope that helps

Level 1b

so has anyone managed to get TPG VOIP working on a 3rd party router? if so which one? what settings? 


thanks, Joe 


Hi @joecarmody,


I have responded to your initial post.

Located here:


Let me know should you require further assistance.