Cannot make international calls from my land line

[Eargy1945]

Hi there, ever since I changed to an NBN land line, I have not been able to make internationall calls. There is credit in my account, and I don't have the international call add on. Thanks in advance.

[Riezl]

Hi @Eargy1945,

We recommend having a read of these community articles, which may help with your concern:

• Troubleshooting Problems with TPG Home Phone Calls
• Troubleshooting No Dial Tone - TPG Home Phone/Voice Service

If the issue persists, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and further assist you.

To send a PM, please refer to this link: How do I private message (PM) in the community