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Chromecast very slow. New connection w modem archer vr1600v

akendrick451
Level 2
My chromecast is very slow 1mb per second. Do you have advice. Can you check my modem firmware as well.

Thanks
Kenny
1 REPLY 1
BasilDV
Moderator

Hi @akendrick451

 

Welcome to Community! 

 

We were able to locate your account using your community details and tested the line, but was not able to detect any fault within the TPG FTTB network.

 

Are you experiencing slow speed on all of your devices or just the chromecast? How far is your chromecast from the modem/router? What troubleshooting have you performed?

 

Have you contacted Google support to check the device connection?

 

BasilDV