Hi, I applied for the NBN Broadband 50 Contract a few days ago and I was just wondering how long I should expect before the service is activated as my apartment already came with the NBN box installed. My installation status still says that it is being worked on but I also read somewhere that it would take between 2-30 but given that I already have the NBN box installed, and I've also already received my modem, how long should I be expecting for the service to activate and do I just wait for the email to say my service is activated and then install my modem? Would be nice to have a rough estimate as I am currently doing university online and so I will need to find an alternate source of wifi until this is activated. Also, since the NBN box is already installed will I still need someone to come into my apartment for installation? Thanks.
Welcome to the Community!
We were able to locate your account using your community details and learned that your service has been activated.
Please connect the provided router to the designated UNI-D port on your NBN NTD box.
Refer to this article for the setup assistance:
Let us know if you need further assistance.