WRONG SELECTION PRESSED

Level 3
URGENT! I have had an NBN appt for 1 week and a sms sent everyday for me to REPLY YES to and this morning i ACCIDENTALLY pressed the wrong selection and it has postponed my appt! THIS NEEDS TO BE REINSTATED IMMEDIATELY PLS
6 REPLIES 6
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Moderator

Hi @shazzy1973, our record shows that an NBN technician has been booked for Wednesday, 01 July 2020, 1:00 PM - 5:00 PM.

 

Is this the schedule you'd like to keep?

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Level 3
Yes definately is BUT due to my accidental selection i received the attached
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Level 3
Pls confirm with NBN this has NOT been rescheduled i have waited long enough for a nbn service
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Moderator

We have advised our Provisioning Team that you'd like to keep the appointment.

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Level 3
I appreciate that thankyou so much! I work from home and have lost 8days in pay so far with this interruption already. Looking forward to having this service on asap.
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Moderator

You're welcome. Let us know if we can be of further assistance.