WRONG SELECTION PRESSED

[shazzy1973]

URGENT! I have had an NBN appt for 1 week and a sms sent everyday for me to REPLY YES to and this morning i ACCIDENTALLY pressed the wrong selection and it has postponed my appt! THIS NEEDS TO BE REINSTATED IMMEDIATELY PLS

[Riezl]

Hi @shazzy1973, our record shows that an NBN technician has been booked for Wednesday, 01 July 2020, 1:00 PM - 5:00 PM.

Is this the schedule you'd like to keep?

[shazzy1973]

Yes definately is BUT due to my accidental selection i received the attached

[shazzy1973]

Pls confirm with NBN this has NOT been rescheduled i have waited long enough for a nbn service

[Riezl]

We have advised our Provisioning Team that you'd like to keep the appointment.

[shazzy1973]

I appreciate that thankyou so much! I work from home and have lost 8days in pay so far with this interruption already. Looking forward to having this service on asap.

[Riezl]

You're welcome. Let us know if we can be of further assistance.