always let me wait 30 mins

Level 1

I have installed the machine as the guideline, after i log on the username and password,it let me wait 30 mins,but after 30 mins,it always let me wait 3o mins.


Hi @celine6699,


Welcome to TPG Community!


We were able to locate your account using your community details and reviewed the account.


The NBN was successfully installed and the devices need to be connected to the correct port.


We've created an article that will guide you with the correct setup. You may check this link: NBN FTTP Setup - General Setup


Let us know how it goes.