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Hi @EmT, please send us your account numbers for both the mobile and 5G home broadband so we can take a closer look at this.
Thanks,
Aubrey
Thank you
Both account is linked
Sorry I checked it there were 2
Thank you for your supoort
Hi @EmT
We've edited your post as it contains your account details.
Please avoid posting any account or personal information on a public thread as it may compromise your security.
We'd like to raise your query with our accounts team.
Kindly send us a private message with your contact details.
BasilDV