Mobile plan cost with another service

[EmT]

Hi there,
I have called the call center to sort it out twice and they said all set but still the same.
I have a contract for mobile and broadband 5G together, as I saw if I have multiple contracts, my mobile plan cost will be lower. Please sort it out on my link account.
Regards,

[Aubrey]

Hi @EmT, please send us your account numbers for both the mobile and 5G home broadband so we can take a closer look at this.

Thanks,

Aubrey

[EmT]

Thank you 
Both account is linked

[EmT]

Sorry I checked it there were 2 



Thank you for your supoort

[BasilDV]

Hi @EmT 

We've edited your post as it contains your account details.

Please avoid posting any account or personal information on a public thread as it may compromise your security.

We'd like to raise your query with our accounts team.

Kindly send us a private message with your contact details.

BasilDV