Get online support
Does anyone know the actual date when migration will happen?
Hi @adsll0l4
You'll be notified with the exact date of the Migration.
Currently, the expected date is on October 2023.
BasilDV
No notification. Changes began last night. Can only login via web interface. e-mail via mobile phone app and laptop e-mail client will not log in and aliases gone.
Not happy Jan
No email for me either. Webmail or desktop not receiving email. So far the migration to TMC is going well. That's just a joke TPG and this customer will be looking elsewhere unless things improve and soon.
There's an ongoing issue with the incoming emails as reported here: https://support.tpg.com.au/servicestatus/Information?category_code=30&timeframe=now&affected=Email
In regards to the email clients, please check the settings if they are configured correctly.
Check it here: https://support.tpg.com.au/ and https://support.tpg.com.au/email-settings
Let us know how it goes.
BasilDV