Reply to Shane

[7005497]

Shane my details

xxxxx

[BasilDV · Accepted solution]

Hi @7005497

We've edited your post as it contains your information.

Please avoid posting any information on a public thread as it may compromise your security.

We understand that you've been in touch with our Tech team and they've advised that the modem/router is faulty since it's not powering up.

A replacement modem/router has been requested and updates will be provided via SMS or Email.

Let us know if you need further assistance.

BasilDV

[pallavs]

How do I send a PM with my details to Shane / moderator to activate international roaming while I am already overseas...Matter urgent!

Pallav Saxena 

[BasilDV]

Hi @pallavs

You may follow the steps here to send a private message.

BasilDV