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7005497
Level 2

Shane my details

 

xxxxx

1 ACCEPTED SOLUTION

Accepted Solutions
BasilDV
Moderator

Hi @7005497

 

We've edited your post as it contains your information.

Please avoid posting any information on a public thread as it may compromise your security.

 

We understand that you've been in touch with our Tech team and they've advised that the modem/router is faulty since it's not powering up.

 

A replacement modem/router has been requested and updates will be provided via SMS or Email.

 

Let us know if you need further assistance.

 

BasilDV

 

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3 REPLIES 3
BasilDV
Moderator

Hi @7005497

 

We've edited your post as it contains your information.

Please avoid posting any information on a public thread as it may compromise your security.

 

We understand that you've been in touch with our Tech team and they've advised that the modem/router is faulty since it's not powering up.

 

A replacement modem/router has been requested and updates will be provided via SMS or Email.

 

Let us know if you need further assistance.

 

BasilDV

 

pallavs
Level 2

How do I send a PM with my details to Shane / moderator to activate international roaming while I am already overseas...Matter urgent!

Pallav Saxena 

BasilDV
Moderator

Hi @pallavs

 

You may follow the steps here to send a private message.

 

BasilDV