I'm trying to be patient but now I'm getting frustrated.
I haven't received a reponse regarding the contact with the building administrator and all I get is a phone call telling me a port is not available, which I have been aware of for 3 months. I do not need another call reminding me of a lack of ports; please forward the information about contacting the building administrator.
We received an update from our FTTB team and was given a rough ETA on 16/03/18 in adding more capacity in the building. Your case manager will be in touch once done.
Thank you for your patience.
I received an email today from my building administrator that TPG has installed further ports last week. I hope the ETA of the 16th refers to this? Either way, sounds good. Thank you for letting me know.