Call to my landline are answered "Calls to the destination are currently congested"

[FandP]

Call to my landline are answered "Calls to the destination are currently congested"

[BasilDV]

Hi @FandP

We understand that you've been in touch with our Tech team and the case has been raised to our Engineers.

An assigned Engineer will be in touch with you within 24 hours to provide updates with the case.

BasilDV

[0Thielen8]

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@FandP wrote:     MyHealthAtVanderbilt Login

Call to my landline are answered "Calls to the destination are currently congested"

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Hello, 
The message "Calls to the destination are currently congested" typically means that the network or system is experiencing a high volume of calls and cannot handle any more at the moment. This could be due to a technical issue with the network, an outage in the area, or simply a high volume of callers trying to reach the same destination.
If you are receiving this message when someone tries to call your landline, it is possible that there is a problem with your phone line or the network in your area. You can try to troubleshoot the issue by checking your phone line connections, unplugging your phone and plugging it back in, or contacting your service provider to report the issue.
If you are trying to call someone else and receiving this message, you may want to try again later or contact the person through an alternative method of communication, such as email or text message.

Thanks,

[Edna555]

If your landline is consistently answering incoming calls with the message "Calls to the destination are currently congested," it typically indicates a problem with the telephone network or service provider. Here are a few steps you can take to troubleshoot and resolve this issue:

1. Check other landline phones: Ensure that the issue is not specific to one particular phone. Test other landline phones in your location to see if they encounter the same message. If all phones are affected, it suggests a broader issue with the telephone line or network.

2. Contact your service provider: Reach out to your landline service provider and inform them about the issue you are experiencing. They may be able to provide insights, check for network congestion, or identify any technical problems on their end. They might also suggest troubleshooting steps specific to their services.

3. Verify phone line connections: Make sure that all the connections between your landline phone and the phone jack are secure and properly plugged in. Loose or faulty connections can result in poor call quality or disrupted service.

4. Test with a different phone: If possible, try using a different landline phone to determine if the issue lies with your specific phone. This will help determine if the problem is related to the phone's settings or if it persists across multiple devices.

5. Consider alternative communication methods: If the issue persists or the service provider confirms network congestion, you may want to explore alternative communication methods, such as using a mobile phone or utilizing internet-based communication services like VoIP or messaging apps.

It's important to work closely with your landline service provider to resolve the issue. They will have the specific knowledge and tools to address network congestion or any other underlying issues that may be causing the message "Calls to the destination are currently congested." MyHealthAtVanderbilt