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Internet not Working NBN

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Level 1b
Im also having the same problem, no light above “internet”. No nbn outage in my area, and am in the middle of work so need it reset ASAP please
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Level 1c
I have the same problem.
My customer id is 5280699.
Please help as I need internet for work.
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Moderator

Hi @AdamMalone 

 

      

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

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Moderator

Hi @Rexlin123 

 

       

Welcome to TPG Community! Please PM me your TPG username, CID or mobile phone number so I can look at your service.

kind regards

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Level 1b
My internet is still not working. My phone says connected with no internet
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Moderator

Hi @philippearson9

 

Welcome to TPG Community! 

 

We're sorry to hear that you are having a connection issue. We've escalated your connection issue to our engineering team for further investigation. You'll be contacted via call/sms for any pertinent updates. Your ticket reference number is #10573397.

 

Our sincerest apologies for the inconvenience. If you require further assistance, do not hesitate to let us know.

 

Regards, 

Angeli