Thanks for reaching out.
If you use a third party modem/router, the phone service will not work.
If you do not use the bundled phone service, then you are free to get any third party modem/router that will meet your needs.
Make sure that you set the VLAN ID to 2 and configure it with PPPoE connection with your TPG username and password.
Hi @akj0barakat . A new router may not help if there is something wrong with your connection. What device do you use to watch movies? Computer on ethernet or wifi device? If you use a wifi device, does it get good signal strength or is it marginal?
When you get "cut-outs for a few seconds", how do you recover? Movie continues, or restart movie, or switch router off/on?
Regarding the VR600, the manual is not clear about setting VLAN ID. Manual mentions IPTV which may not be same thing.
What type of NBN connection do you have? (FTTB, FTTC, FTTN, FTTP, HFC)
iiNet have articles for various routers they have tested for their network and describe how to set VLAN ID.
@akj0barakat . A few points.
Is the NAS connected to router by cable?
70% seems good signal strength. Does the TV use 2.4G or 5G wifi band?
Does the movie ever get the buffering symbol (rotating circle)?
If 2.4G, which wifi channel (1 or 6 or 11)?
Is the pc needed to get a movie going on tv? Or is it done by the tv?
Is the pc near the tv, in that the pc needs an extender?
Does the pc use 5G band?
If pc is laptop, you can use it to check on interference from surrounding networks.
@akj0barakat . What model is the extender?
Is it free-standing or is it connected to router with cable?
Where is it placed relative to the router, TV, and the bedrooms with poor coverage?
You mention an old router; what model is it?
Is there a possibility to use a longer ethernet cable (Cat6) from NBN box so you can move the router to a better position? Even running the cable along the skirting board.
If you are using the Archer VR1600 in order to keep the VOIP phone, and there is another older router, it could be used as a cabled extender. The phone won't work with the VR600 you want to buy.
Any after market router can connect to TPG ADSL/NBN. If you are on nbn, the router should be nbn compatible. Most important you should know the username and password for the account.Second you should know how to get into the new router configuration page and set it up as to connection type, dynamic, PPOE etc all relevant settings. All this hopefully support will be able to give you. I do not blame you for wanting to use another modem besides their supplied modem/router. Their supplied modem/routers are totally buggy, and effectively crippled by their customized firmware.