@6672012 . None of the following fixes anything; might get more info.   You can look at the Archer System Log for any messages when the panel disconnects, when it won't reconnect, and when it reconnects after being on the mobile hotspot.   In Archer admin, check the Network Client list, try disabling the 2.4 ssid, check that the 2.4 light goes off and the ssid disappears off the device, refresh the Client list (the panel may or may not still be listed), then enable the 2.4 ssid, and try to connect. You can also try reducing Transmit power. (Disabling and reducing would simulate interference.)  Can you try without the 2.4 Guest ssid?   You can use your laptop (if it does 2.4GHz) to check on surrounding networks near the panel. With wifi enabled, do command: netsh wlan show all Shows relative signal strength and channel number. You can try changing the channel number on Archer; use 1 or 6 or 11, whichever is less used on surrounding networks. ... View more

Hi @6672012,   We understand that you were able to speak with your case manager and was advised that they've processed a withdrawal of the order and will resubmit the application once available.   A new appointment will be given by our Third party provider and you'll be advised via SMS or Email with the updates.   Should you require further assistance, please let us know.   BasilDV ... View more