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About Jinpark2757

since ‎09-03-2018
‎30-04-2024
Jinpark2757
Level 2

Re: Debit Card Rejected

by Moderator Moderator in Broadband Internet
‎25-04-2024 05:56 PM
‎25-04-2024 05:56 PM
Hi @Jinpark2757, did you get a notification that the change was successful? Send us a PM and we'll take a look at your account.   How do I private message (PM) in the community ... View more

Re: How to Check for NBN Network Outage

by Level 2 in Broadband Internet
‎09-03-2024 07:17 PM
‎09-03-2024 07:17 PM
... View more

Re: my internet is not working

by Moderator Moderator in Broadband Internet
‎25-03-2020 07:11 PM
‎25-03-2020 07:11 PM
Hi @melyfernan, we have PM'd you to ask for additional details. Please reply so we can further check and help get to the bottom of your concern.   We'll wait for your PM. ... View more

Re: The Internet has been really slow.

by Moderator Moderator in ADSL2+ Installation
‎16-04-2018 01:27 PM
‎16-04-2018 01:27 PM
Hi @Jinpark2757,    Based on the lodged fault, an appointment has already been booked for tomorrow, 17 April 2018, between 10AM - 2PM. I believe a SMS was sent to your mobile for the confirmation. Should you wish to cancel or rebook the appointment, you may let us know here or contact the number indicated on the SMS.    Cheers!    ... View more
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