I still stand by what I said about this cruddy TP-Link VR1600v. Sometimes it gives me 200+, but most of the time it doesn't. Yet my old Netcomm NF12, and my Netgear modems were both capable of going over 200+ That being said, do we need NBN Co to come inspect the fibre node to make sure the problem isn't coming from there? ... View more

Hi @Woofie,    Upon checking, the cancellation of your service is in progress. An email notification from our Cancel team was sent indicating the date of the cancellation.   If it's not available in your inbox, kindly check your spam/junk folder.    Thanks!  Ahra_G ... View more

Thanks for providing your contact details. We'll advise our Technical Team. ... View more

***To those of you who are using an old modem and are unable to reach 200Mbits.***   I highly recommend investing in a new modem. I was using previously TPG-supplied TP-LINK Archer VR1600V and the maximum I could get was around 57Mbits (5Ghz). I have just purchased ASUS RT-AC68U and now I'm getting around 250Mbits (5Ghz). The speed on 2.4Ghz is much slower (around 50Mbits) but I believe it is due to congestion in my apartment complex.   ... View more

Thanks for raising this with us, @Woofie.   We'll raise this with our Devs team to check on this further. Meanwhile, you may test the speed via Speedtest.net.   Let us know if you need further assistance.   BasilDV ... View more

Thank you. ... View more

Hi @Woofie , Pls check when your WAN was detected. It says WAn1_0n. Regards, Sajal ... View more