That's noted, @chawa.   I've raised the issue now to our Engineering team to check what seemed to the issue. Updates will be provided via phone call or SMS where possible.    Thanks!  Ahra_G     Yes I have reported it to the VPN provider Cisco and they could not find any issue, they pointed me back to the ISP because i am able to get it to work on any other provider but TPG. ... View more

Hi @Black_bird2   Thanks for raising this with us.   We'd like to check on this further and have this resolved as soon as possible.   Please send me a PM with your TPG username or customer ID number to assist you accordingly.   BasilDV ... View more