Hi @TheWildElk . I've had a wide range of ip addresses assigned to me since moving to NBN. The speedtest on TPG support page shows your ip address and who owns it. Go to whatismyip.com to see your ip address and who owns it. You can select IP Address Lookup to check any other address. There's probably a technical reason for the variation involving network architecture. ... View more

Hi @TheWildElk, we're keen to get this matter sorted out as soon as possible. We'll get our engineering team to update you on the next step. Let's grab your details via private message.   Thanks!  ... View more

Hi @TheWildElk   Welcome to the Community!   We'd like to request for the firmware update to see if it's going to resolve it. Please send me a PM with your TPG username or customer ID number.   BasilDV ... View more