Hi @ssar,   We sure would like to check the status of your service. Please send us a private message along with your Customer ID or username.    -Ahra_G ... View more

Hi @Jeffl,    Welcome to TPG Community!    We'll help your contact details removed on white pages. Send us a private message with your TPG customer ID or username and we'll take care of it.  How do I private message (PM) in the community   Regards,  Angeli ... View more

Thanks Shane & BasilDV - I have PM'd accordingly, thanks for looking into it.   I've been advised that there are current Vodafone mobile network service upgrades in our area, due for completion by Thurs 07/07/22.   All 3 of our TPG mobile service handsets continue to receive very poor mobile reception including 4g/data connectivity in & around our location - we're actively monitoring & testing such (sending text messages between them, trying to run speedtests using mobile data etc.), & I'm hoping we see some improvement after Thurs 07/07/22.   Cheers. ... View more

Hi @ssar   We are not able to detect any fault within the network. Kindly check if the cables are securely connected.   You may try to change the WiFi channel to lessen the signal interference within your network.   BasilDV ... View more

Hi @hazdeber   Welcome to the Community!   We tried to search for your account to no avail.   We've created an article that may help you resolve this issue. No Mobile Network Coverage? Troubleshooting issues with Incoming/Outgoing Calls on TPG Mobile   If you are still not able to use the service, please send me a PM with your mobile or customer ID number to assist you accordingly.   BasilDV ... View more

Revisiting the NSW 2428 postcode & surrounds late Nov 2021 showed improved 3g/4g network signal & performance.   However whilst revisiting same late Dec 2021 & early Jan 2022 3g/4g network signal & performance was again terrible, dramatically restricting my smartphone internet & network services & capabilities. The area was very busy with many visitors - likely/seemingly many additional vodaphone network users overloading the inadequate infrastructure there. ... View more

Interesting. This is around 2300. ... View more

I've recently experienced terrible TPG mobile signal in the Forster-Tuncurry (NSW 2428) area over the past few days too - will post a new thread about it. ... View more