Cancel credit card for direct debit payment

[ngamchao2]

Hi,

I am currently overseas and now want to change direct debit payment to a bank account instead of a credit card account.

As I am aware, the bank account for direct debit payment has to be the same name as the account's owner. 

Therefore I would like to process the Change of Ownership and request the new owner to fill the Direct Debit Authorisation form to submit to TPG. 

May I request to process it and suspend the direct debit to my current credit card for the next due date on 7/1/2021 please?

The username is ngamchao2. My name is Charlie Chaovalit Jirapak. DOB 6/X/XXXX. Current service address is XX/X Golding St Toowong QLD 4066. 

I am currently overseas and has no credit to make an overseas call now. Can you please contact me at ngamchao_1@hotmail.com to acknowledge this request? Thank you in advance.

Kind regards,

Charlie

[Ahra_G]

Hi @ngamchao2, 

If you would like to process a payment using a different card or payment method, you may simply log in to your TPG online account.

Here are some articles you can check for reference: 

• Update Credit Card or Direct Debit payment details or Re-try a Failed Payment securely online
• Using TPG My Account & Online Account Info

Should you wish to proceed with the Transfer of Ownership, you may check this guide:

How to request for Change of Ownership (Broadband and Mobile)

Let us know should you require further assistance. 

Note: We have modified your post as it contains your account and private information.

Regards,

Ahra_G

[Babul1000]

Cancel Credit Card.