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PING from my dynamic ip disabled?

Moderator

Hi @shamhat_the_2nd,

 

You will need to configure the 3rd party modem/router's username and password to get it authenticated.

 

You can visit this article about How to setup ADSL2+ for more reference.

 

Let me know should you require further assistance.

 

Cheers!

Level 3

Hi TPG

 

We have replaced the CPE router with a Netgear D7000 and will monitor smokeping.  As I am not often home, I'm trying to create a script that invokes the traceroute script I mentioned earlier whenever latency exceeds a certain value.

 

Regards

 

DNS latency.pngsome typical DNS spikeswww latency.pngsome typical DNS spikes

 

 

Shamhat the 2nd

Moderator

Thanks for keeping us posted, @shamhat_the_2nd.

 

Feel free to contact us should there be any issues. Thank you.

Level 3

Hi Shane

 

There is currently somekind of event affecting the network and I am watching it unfold via smokeping.

 

I've finally managed to capture a traceroute to all of the targets that my server looks at and have sent you them along with traceroutes to the same destinations.

 

Please take a look.

 

Regards

 

 

Shamhat

 

network event 05062018.png

Moderator

Hi @shamhat_the_2nd,

 

Thanks for sending us your details.
 

I ran initial test on your service and it is currently connected for 3d 21h 39m.

 

Can you turn off the modem for 3-5mins.

 

Once it's turned off let me know and I will run additional test.

Cheers!

Level 3

Have just turned router off.

Highlighted
Moderator

Hi @shamhat_the_2nd,

Thanks. I will let you know when to turn it back on.

I'll get back to you shortly.

 

Cheers!

Moderator

Hi @shamhat_the_2nd,

You can turn it back on now and let me know if you will still experience latency issue for the next 24hrs.

Cheers!

Level 3

Thanks for looking at it Shane

 

We will continue to monitor.

 

Regards

 

 

Shamhat_the_2nd

Moderator

You're always welcome @shamhat_the_2nd! Smiley Happy