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Hi @shamhat_the_2nd,
You will need to configure the 3rd party modem/router's username and password to get it authenticated.
You can visit this article about How to setup ADSL2+ for more reference.
Let me know should you require further assistance.
Cheers!
Hi TPG
We have replaced the CPE router with a Netgear D7000 and will monitor smokeping. As I am not often home, I'm trying to create a script that invokes the traceroute script I mentioned earlier whenever latency exceeds a certain value.
Regards
Shamhat the 2nd
Thanks for keeping us posted, @shamhat_the_2nd.
Feel free to contact us should there be any issues. Thank you.
Hi Shane
There is currently somekind of event affecting the network and I am watching it unfold via smokeping.
I've finally managed to capture a traceroute to all of the targets that my server looks at and have sent you them along with traceroutes to the same destinations.
Please take a look.
Regards
Shamhat
Hi @shamhat_the_2nd,
Thanks for sending us your details.
I ran initial test on your service and it is currently connected for 3d 21h 39m.
Can you turn off the modem for 3-5mins.
Once it's turned off let me know and I will run additional test.
Cheers!
Have just turned router off.
Hi @shamhat_the_2nd,
Thanks. I will let you know when to turn it back on.
I'll get back to you shortly.
Cheers!
Hi @shamhat_the_2nd,
You can turn it back on now and let me know if you will still experience latency issue for the next 24hrs.
Cheers!
Thanks for looking at it Shane
We will continue to monitor.
Regards
Shamhat_the_2nd
You're always welcome @shamhat_the_2nd!