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TPG Fibre To The Building (TPG FTTB) Setup Guide

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Community Manager

What's the purpose of this guide?

This is for TPG’s high speed Fibre to the Building product

This will help you get started with your TPG Fibre To The Building (TPG FTTB) service.

 

Before you get started, you need:

TPG supplied equipment:

  1. TPG supplied modem (TP-Link VR1600v)
  2. Power adapter
  3. Standard Ethernet cable
  4. Network Termination Unit (Optional dependant on Install type) . This is the black box below.

Tip! Check you router delivery status here https://community.tpg.com.au/t5/Featured-Articles/How-to-Check-TPG-supplied-modem-delivery-status/ba...

ntu_and_router.jpg

 

It's time to plug in your TPG router and telephone handset to the TPG FTTB equipment.

There are 2 different setups depending on whether you received a Network Termination Unit (NTU) from TPG.

If you did not received an NTU you may follow the instruction below

fttb_diagram_1.jpg

 

  1. Connect the DSL port (marked as number 1 in the diagram) on the back of your modem to your telephone wall socket.
  2. Connect your telephone handset (marked as number 2 in the diagram) to Phone1 on the back of your modem
  3. Connect your computer (marked as number 3 in the diagram) to any of the 4 yellow ports on the back of your TPG modem
  4. Connect the power port on the back of your TPG modem (marked as number 4 in the diagram) to your power socket.

If you received an NTU you may follow the instruction below and look on the next image:

fttb_diagram_2.jpg

 

  1. Connect the Uplink port (marked as number 1 in the diagram) on the supplied NTU to your telephone wall socket.
  2. Connect your NTU (marked as number 2 in the diagram) to your power socket.
  3. Connect the Modem port (marked as number 3 in the diagram) to the DSL port on the back of your modem.
  4. Connect your telephone handset (marked as number 4 in the diagram) to Phone1 on the back of your modem
  5. Connect your computer (marked as number 5 in the diagram) to any of the 4 yellow ports on the back of your modem.
  6. Connect the power port on the back of your TPG modem (marked as number 6 in the diagram) to your power socket.

 

Connecting wireless devices to your TPG modem

 

tplink_sticker.png

 

You can connect your wireless devices using the information written on the sticker at the back of your modem.

The SSID is your wireless name that should be visible on your devices. Use the wireless password in order to connect securely to your router.

 

That's all! If you have any trouble getting online, reach out on TPG Community or give us a call on 13 14 23 and we’ll be happy to help.