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Hi @Cpellerin1953 ,
Thanks for raising this to us. We did an article that you may find helpful this will guide you a basic troubleshooting on how to fix home phone issues please see the links below.
Let us know how it will go.
Hi @Cpellerin1953, please send us a private message with your TPG customer ID, username and complete address so we can pull up the account and help with your concern.
To send a PM, please refer to this link: How do I private message (PM) in the community
Hi @Cpellerin1953, can you please try again?
How about sending a PM to a different MOD ? Can you try to send a PM to @Shane @Ahra_G or @BasilDV? Try to log out and login and follow the steps indicated on the link I have provided.
Hi @Cpellerin1953, kindly check again. You should be able to send me a private message now. We will wait for your PM. Thank you.