Get online support
Can I please request an update on this? My modem still hasn't received the updated firmware.
Thanks
Hi @michaelandjo, as per checking, your modem has the latest firmware for TPG FTTB service. Let us know if we can be of any assistance. Thank you.
Hi TPG Mod Team
Can I please request a firmware update for our modem:
Hi @littlehero3000,
Welcome to the Community!
I've manged to locate your TPG account using your Community details and upon checking on our system, your modem is up to date and has the latest firmware.
Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support
Cheers!
Hi @jwwhite, we have requested a firmware upgrade and we'll keep you posted for updates where possible.
Hi @jwwhite, the firmware has been upgraded. Feel free to message us should you need further assistance. Thank you.
Hi TPG team,
Could I also get my modem updated.