Get online support
Hello.
Can I request an update as well? Thanks in advance
Hi @petrovalex,
Thanks for raising this to us. We'd love to help and request an upgrade to the modem/router's firmware.
Please shoot me a private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
Hello.
Can I request an update as well? Thanks in advance
Product type: HG659Device ID: 00E0FC-J3N8W17314000519Hardware version: VER.BSoftware version: V100R001C216B112
I require the latest firmware to be applied to my HUAWEI Modem HG659. I am currently running the following firmware version: V100R001C216B111 and through reading posts via other TPG clients that there is a newer version. Please apply the very latest firmware version to my device.
Product type:
HG659
Device ID:
00E0FC-J3N8W16921004560
Hardware version:
VER.B
Software version:
V100R001C216B111
Hi there,
I'd like to request for the firmware update as well please.
Hi @JRaiga,
Welcome to the community!
I would love to help and request a firmware upgrade for the modem/router please shoot ma private message with your account details (Username/Customer ID together with the address on file).
How do I private message (PM) in the community
Regards,
Hi there,
I'd like to request for the firmware update as well please.
Product type: HG659Device ID: 00E0FC-J3N8W17207009819Hardware version: VER.BSoftware version: V100R001C216B111 Thanks,
Hi there, can I please request the same update?
Hi @5950394
Welcome to the Community!
The request to update the firmware of your modem/router has been forwarded.
Expect it to be applied within 1 to 4 working days.
Let us know if you need further assistance.
BasilDV
Hi @5950394,
Your modem's firmware has now been updated to the latest version.
Should you require further assistance, you may reach out to us again or you may check out our self-help options located here: http://tpg.com.au/support
Thanks!