My neighbour just got NBN FTTN a few months after me, 2 houses down and across the road.
I added a phone socket on the wall so he could connect his analog phones to the router.
He says that the Phone on Phone Port 1 rings on inbound calls but Phone on Port 2 does not ?
So I checked my configuration and both ports have the inbound number configured so if I plug into either port the phone works with inbound calls.
So I check on his router only port 1 is configured, both were pre-configured from TPG.
I log a call with the help desk, and they are arguing with me that only Port 1 is configured, I said yes, but Port 2 also needs to be configured.
Does anyone have the instructions on configuring Port 2 also, mine is done so I assume it should be easy enough to configure but can't find the settings anywhere
Hi @adrezs welcome to the community, the phone 2 function in the VR1600v is a totally seperate circuit which would usually be used where there’s 2nd different number. If you’ve only got the 1 number, all phones need to be connected to the phone 1 port only, this is mentioned in the setup guide that would’ve come with the modem, use an external adapter if required.
I am wondering this also. Is it possible to simply configure the phone 2 port to the same configuration as the phone 1 port. That seems like it should be reasonably straightforward. Or is this not possible and is the purchase of a phone double adapter required to plug into the phone 1 port. Seems a bit strange when there is already a second phone port there.
Hi @Hammond The phone ports will always be considered different circuits, if both were configured to the same number imagine what would happen if someone was on a call using phone port 1 and someone was trying to dial in from outside, the caller will hear a busy tone, as they should.
You only have one phone number so can only be on 1 call at a time. The second phone port will not start ringing. If you want to use more than 1 phone simply connect them both to the phone 1 port using an adapter.