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How to set up your D-Link DSL-4320L BYO modem for NBN

Shane
Moderator

D-Link DSL-4320

 This article provides modem setup advice for NBN services to get you up and running in just a few simple steps;

 

First:

You need to know the technology type used to supply your NBN service.

 

Your NBN technology type can be found in the Installation email we sent to you prior to your NBN service activation. Simply search for nbnorders@tpg.com.au nbn installation confirmed in your email inbox to find this email.

 

image.png

 

Please choose your NBN technology type below for Setup help for the D-Link DSL-4320L. 

 

 

 

 

 

 

 

 

 

 You've Determined: You have an NBN FTTP / Fixed Wireless service

 

Please follow the steps below to set up your D-Link DSL-4320L.

 

  1. Ensure your NBN Connection Box is turned on. 
  1. Plug an Ethernet cable from the designated UNI-D port on your NBN Connection Box into a LAN port of your choice (Port 4 in this example) on your D-Link modem. An email with the provisioned UNI-D port number will be sent to you once service installation date has been confirmed


    1.png

 

  1. Plug in the power cable and turn your D-Link modem on using the Power button.

    2.png

 

  1. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.

    3.png

 

  1. Go to http://dlinkrouter.local or http://192.168.1.1 in your browser. 
  1. Log in with your D-Link username and password if you are prompted to log in. By default these are:
    Username: admin
    Password: admin
     
  1. Select Internet and Advanced Settings. 
  1. Select Residential Gateway from the WAN Access Type drop down. 
  1. Select the nominated port for Ether WAN Port. 
  1. Select Username/Password Connection (PPPoE) as Internet Connection. 
  1. Enter your TPG username and password. 
  1. Click Save.

 

Your D-Link DSL-4320L should now be online. If you are still having issues, please call us on 1300 997 271 for further assistance.

 

 

 

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  You've Determined: You have an NBN FTTC service

 

Please follow the steps below to set up your D-Link DSL-4320L.

 

  1. Ensure your NBN Connection Device is turned on. 
  1. Plug an Ethernet cable from the yellow Gateway port on your NBN Connection Device into a LAN port of your choice (Port 4 in this example) on your D-Link modem.

    4.png

 

  1. Plug in the power cable and turn your D-Link modem on using the Power button.

    5.png

 

  1. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi. 

 

3.png

  1. Go to http://dlinkrouter.local or http://192.168.1.1 in your browser. 
  2. Log in with your D-Link username and password if you are prompted to log in. By default these are:
    Username: admin
    Password: admin
     
  1. Select Internet and Advanced Settings. 
  1. Select Residential Gateway from the WAN Access Type drop down. 
  1. Select the nominated port for Ether WAN Port. 
  1. Select Username/Password Connection (PPPoE) as Internet Connection. 
  2. Enter your TPG username and password. 
  1. Click Save.

 

Your D-Link DSL-4320L should now be online. If you are still having issues, please call us on 1300 997 271 for further assistance.

 

 

 

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 You've Determined: You have an NBN FTTN / FTTB service

 

Please follow the steps below to set up your D-Link DSL-4320L.

 

  1. Plug a phone cable from your telephone wall socket into the grey DSL port on your D-Link modem.

    7.png

 

  1. Plug in the power cable and turn your D-Link modem on using the Power button.

    8.png

 

  1. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi. 

    9.png

 

  1. Go to http://dlinkrouter.local or http://192.168.1.1 in your browser. 
  1. Log in with your D-Link username and password if you are prompted to log in. By default these are:
    Username: admin
    Password: admin
     
  1. After logging in, you will be presented automatically with the Setup Wizard. If the setup wizard does not appear automatically, then you can initiate the setup wizard by going to Setting and select Internet. 
  1. Select Next and continue with the Wizard. 
  1. Select xDSL as WAN Access Type. 
  1. Choose VDSL/PTM as xDSL type. 
  1. Select Username/Password Connection (PPPoE) as Internet Connection. 
  1. Enter your TPG username and password. 
  1. Enter Wireless Settings (if required). 
  1. Follow prompts and click Next to proceed. 
  1. Click Finish at the end of the Wizard.

 

Your D-Link DSL-4320L should now be online. If you are still having issues, please call us on 1300 997 271 for further assistance.

 

 

 

 

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  You've Determined: You have an NBN HFC service

 

Please follow the steps below to set up your D-Link DSL-4320L.

 

  1. Ensure your NBN Connection Box is turned on. 
  1. Plug an Ethernet cable from the UNI-D1 port on your NBN Connection Box into a LAN port of your choice (Port 4 in this example) on your D-Link modem

    10.png

 

  1. Plug in the power cable and turn your D-Link modem on using the Power button.

    11.png

 

  1. Connect your computer or any device to your modem by plugging an Ethernet cable from the device to the Ethernet port, or you can connect your device via Wi-Fi.

    12.png

 

  1. Go to http://dlinkrouter.local or http://192.168.1.1 in your browser. 
  1. Log in with your D-Link username and password if you are prompted to log in. By default these are:
    Username: admin
    Password: admin
     
  1. Select Internet and Advanced Settings. 
  1. Select Residential Gateway from the WAN Access Type drop down. 
  1. Select the nominated port for Ether WAN Port. 
  1. Select Username/Password Connection (PPPoE) as Internet Connection. 
  1. Enter your TPG username and password. 
  1. Click Save.

 

Your D-Link DSL-4320L should now be online. If you are still having issues, please call us on 1300 997 271.

 

Our technical team will assist in providing you with the basic settings in order to set-up your equipment and connect to the internet. For further assistance and advanced set-up or configuration, please contact the equipment manufacturer.

 

 

 

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Related TPG Community Articles:

 

List of Non-TPG supplied Modem/Routers for use with TPG NBN BYO Data Only Plans
High-Speed NBN BYO Modem Requirements
TPG NBN Home Superfast & Home Ultrafast Plans are here

NBN Plans with BYO modem – How to Connect Using your Own Compatible Modem/Router

NBN Plans with BYO modem – How to Configure Using your Own Compatible Modem/Router

Easy Steps to Improve Wi-Fi Connection In Your Home

List of all TPG broadband setup and modem guides on Community

 

6 REPLIES 6
kimsrornhor1
Level 2

Hi,

I have set up this router with my TPG NBN FTTN connection. For some odd reason, it works perfectly fine for the first 10-15 minutes then the download speed drops from 30mbps to around 8 instead. The upload speed is unaffected. I have tried resetting the router twice and also tried activating SRA. 

Kim

BasilDV
Moderator

Hi @kimsrornhor1

 

Have you tried to check if there's a QoS that you can set based on your NBN plan?

 

If you haven't checked it, please test if it's going to resolve your issue.

 

You may also contact the D-Link support for further assistance.

 

BasilDV

kimsrornhor1
Level 2

Hi BasilDV,

Thanks for the reply! Unfortunately, I'm not very sure what QoS is and how to utilise it.

Kim

ivansileo80
Level 2

I set my router DSL-4320L as TPG NBN FTTN following your post.

The DSL light is green and stable but the internet light keep to flash red. Any help?

Thanks

BasilDV
Moderator

Hi @ivansileo80

 

We'd like to check your setup and configuration for us to tell if we need to change anything.

 

Are you under the NBN BYO plan or NBN bundled with VoIP service?

Shoot me a PM with your TPG username or customer ID number.

 

BasilDV

ivansileo80
Level 2
Thanks, PM sent