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I have (probably) and odd query.
I bought my TP-Link VX220 router from TPG about 9 months ago. It has wored worked reasonably well for me.
I have done a number of things with my home network, like:
This worked perfectly for me.
I decided to switch to AGL Internet, as they were offering a 100mbps / 20mbps service for $5 a month less. I took my existing Router with me to AGL and the switched happened seemlessly, without me having to do any manual reconfiuration of my router settings.
Since I switched, I have been getting random and "mysterious" router re-confiuration changes, where the IP address of the router will change back to 192.168.0.1 or 192.168.1.1 - but all the other settings remain intact. This has sometimes happened multiple times in a day or not happened for a day or 2.
Whenever this reconfiguration happens, the router is rebooted, IP address of the router changes and then devices have issues re-establishing a connection, as they have a lease for the 10.x.x.x range. Today, this happened during a Teams call.
How can I go about tracing who is changing these settings (i.e. TPG or AGL, probably via TP-069) and get them to stop?
I stand to be corrected, but if you've switched providers it must be them you approach?
I wondered about that, but then I thought, how would my new provider know how to access my TPG router (I assume via TR-069), as I suspect access control would be heavily protected.
It is a "TPG router" and I assume, was previously being managed by TPG. I wondered if the router was still on their list of devices to monitor and manage.
Hi @Si, your TPG router should still work as usual except for the VoIP function as that is provisioned to only work with TPG connection. Hope that helps!