Bigpond email

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MrBluewren
Level 2
Hi folks
When we moved over to TPG our bigpond email account stopped working. How do we get this reactivated?
2 ACCEPTED SOLUTIONS

Accepted Solutions
BasilDV
Moderator

Hi @MrBluewren

 

Welcome to the Community!

 

You need to contact your previous provider in order to reactivate your Email address (If it's still possible).

 

BasilDV

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MrBluewren
Level 2
3 REPLIES 3
david64
Master

If Telstra was your previous provider, they probably disabled your mailbox when you terminated your service. You would have to contact them.

BasilDV
Moderator

Hi @MrBluewren

 

Welcome to the Community!

 

You need to contact your previous provider in order to reactivate your Email address (If it's still possible).

 

BasilDV

MrBluewren
Level 2
Thanks BasilDV!