Bigpond email

[MrBluewren]

Hi folks
When we moved over to TPG our bigpond email account stopped working. How do we get this reactivated?

[david64]

If Telstra was your previous provider, they probably disabled your mailbox when you terminated your service. You would have to contact them.

[BasilDV · Accepted solution]

Hi @MrBluewren

Welcome to the Community!

You need to contact your previous provider in order to reactivate your Email address (If it's still possible).

BasilDV

[MrBluewren · Accepted solution]

Thanks BasilDV!