Glad to know that your internet is now up and running, @Tasco.
If you are having issue with the speed, we'd like to help also, just PM us your best contact number and most convenient time to receive a call so we can arrange a technical specialist to contact you for troubleshooting. Thank you.
Welcome to the Community!
I'm sorry to hear that you were not able to utilize your NBN connection right away.
I can see that the installation was completed today. However, we detected a network fault that needs to be raised to NBNCo. Your case was already escalated to our Engineering Team earlier. As discussed with you by our Technical Team, you will be provided an update within 24 hours via SMS or phone call.