Moved to Novus

[Shane]

Hi caoimhevo.

The new CID for Novus Log-in is sent via email, we suggest to check the spam inbox.

For more details you may check the article below.

TPG Mobile - Introduction to the new My Account - TPG Community.
 

Regards,

[Honeya]

Hello, I seem to have missed the email about moving the mobile to Novus, is it possible to get it resent?

[BasilDV]

Hi @Honeya

Let's check on what we can arrange for you.

Flick us a private message with your account details.

BasilDV

[Honeya]

Hi BasilDV, when I click on your name I don't see the 'send message' option..

[Honeya]

I don't think I have some kind of permission to send private messages..

Thanks you fixed that problem at least haha 

[armitage]

I've been moved to Novous without any notification - and no I haven't missed an email or need to check my Junk folder!

[adib_rahmang]

We'll check it out, @armitage. Are you able to send us a private message?

[adslu5j7]

I have two mobile accounts that apparently moved to Novus.

I cannot establish contact with Novus as I don't know the new ac number(?).

I would like to add credit as I am os and can't use phone ac.

adslu5j7