TPG Community

Get online support

How To Update Payment Details – New TPG My Account

BasilDV
Moderator

If you've never logged into the new My account before, please see TPG Mobile - Introduction to the new My Account - TPG Community

 

 

Note: If you have an outstanding balance on your account (e.g. an overdue invoice), an automatic payment for the amount owing will be attempted when you save your new payment details.

 

 

Step 1 Log in to My Account and select Payment Details.

 

 

Step 2 Under "Payment Method", current payment details will be shown. Select Edit Payment Method.

 

MyAccountNew.png

 

 

Step 3 Select either Credit Card or Direct Debit, then fill out the required details for your selected payment method:

 

  •  Credit Card (Credit or Debit cards) requires a Name on Card, Card Number, Expiration Date and Security Code. Customers who provide TPG with an American Express or Diners Club card for payment will incur a surcharge of 3.02% and 2.75% (incl. GST) of the payment amount respectively when TPG debits the card.

 

  •  Direct Debit requires a BSB and Account number, an Account name, and agreement to the terms and conditions of the Direct Debit Authority Agreement.

 

 

Step 4 Click Add Card or Submit to submit your change request and finish.

 

MyACcountNew1.png

 

MyAccountNew2.png

 

Contributor: Aprilove