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Free Opt in NBN 100 not working

rsiao
Level 2
I had called TPG at least 3 times in May. Everytime said they will put my account down and I did opt in, they will check it and sure it will work at the end date. Today is June, still on NBN 50 speed. They also said I will get SMS confirmation upgrade, still nothing
1 REPLY 1
Ahra_G
Moderator

Hi @rsiao,

 

We're here to help! Let's grab your details via private message and make sure that your account is on the right plan. 

 

-Ahra_G