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HUAWEI Modem HG659 - Firmware Update

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05
Level 3
Level 3

Good Morning Team,

How do i obtain the firmware for the HUAWEI Modem HG659 to update it. Previous modems from TPG were simple self updates, how is it progessed these days.

 

The modem is currently at the following:

Product type:  HG659
Device ID:  00E0FC-J3N8W16B29010603
Hardware version:   VER.B
Software version:  V100R001C216B111
 
Thanks Again.
 

 

2 ACCEPTED SOLUTIONS

Accepted Solutions
05
Level 3
Level 3

Thanks Shane,

 

Just checked my Firmware and it has been updated to  Software version:  V100R001C216B111

 

Thanks.

 

View solution in original post

05
Level 3
Level 3

Sorry i mean't to type  " Software version: V100R001C216B113 " 

View solution in original post

237 REPLIES 237
Shane
Moderator

Hi @05,

 

Welcome to the community!

 

I was able to locate your account using your community details and requested a firmware upgrade for your modem/router. We'll be providing you updates on Monday.

 

Let me know should you require further assistance.

 

Cheers!

herbaliser
Level 2

Hi there, can I please request for the same? I’d like the modem firmware to be updated too. Thanks in advance.

Shane
Moderator

Hi @herbaliser,

 

Welcome to the community!

 

I was able to locate your account using your community details and requested a firmware upgrade. Further updates will be provided on Monday.

 

Let me know should you require further assistance.

 

Cheers!

05
Level 3
Level 3

Thanks Shane,

 

Just checked my Firmware and it has been updated to  Software version:  V100R001C216B111

 

Thanks.

 

05
Level 3
Level 3

Sorry i mean't to type  " Software version: V100R001C216B113 " 

BasilDV
Moderator

Hi @herbaliser,

 

Good news! The firmware of your modem has been upgraded.

 

Should you require further assistance, please let us know.

 

Kind regards,

BasilDV

Deadangel368
Level 2
Hello, I'm unsure if my modem is infact upto date or not, if possible could you please update it:
Product type:

HG659

Device ID:

00E0FC-J3N8W17817909035

Hardware version:

VER.B

Software version:

V100R001C216B112

Thank you
Ahra_G
Moderator

Hi @Deadangel368,

 

Welcome to the Community! 

 

In order for us to update your modem's firmware, we will need to have your account details to ensure that we will be updating the correct equipment. 

 

Kindly provide us with your Customer ID or username via private message so we can assist you accordingly. 

 

 

Thanks! 

 

 

anthony31075
Level 2

Hi there

 

could you update my router firmware ?

 

details:

Product type: HG659
Device ID: 00E0FC-J3N8W17509011911
Hardware version: VER.B
Software version: V100R001C216B112

 

Thank you

 

Anthony